Privacy Policy

Information We Collect

We collect personal information such as your name, email address, phone number, and business details when you sign up for our services or contact us. Additionally, we gather usage data, including IP addresses, browser type, and website activity, to improve our platform. If you use our AI system for your restaurant, we may collect information related to reservations, orders, and POS integrations to provide seamless service.

How We Use Your Information

We use your information to provide and improve our AI services, respond to inquiries, and ensure smooth integration with your restaurant’s operations. Our system optimizes call handling, reduces workload, and enhances customer service. Additionally, we may use your data for analytics, security, and service-related notifications. You can opt out of promotional messages at any time.

Data Sharing & Security

We do not sell or rent your personal information. However, we may share it with trusted third-party service providers for essential functions such as analytics, payment processing, and POS integration. In cases where required by law, we may disclose information to comply with legal obligations. We implement industry-standard security measures to protect your data, but no online system is entirely secure.

Cookies & Tracking

We use cookies and similar technologies to enhance your experience, track website performance, and analyze user behavior. You can adjust your cookie settings in your browser if you prefer to limit tracking.

Limitation of Liability

To the fullest extent permitted by law, in no event shall MALUX AI, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use MALUX.

  • Any unauthorized access to or use of our servers and/or any personal information stored therein.

  • Any interruption or cessation of transmission to or from MALUX.

  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through MALUX by any third party.

  • Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through MALUX.

Your Rights & Contact Information

You have the right to access, update, or request the deletion of your personal data. If you have any questions or concerns about your privacy, you can contact us at contact@malux.ai.